Delivery and Returns

Shipping  

Orders are typically processed within 24 hours from one of our regional fulfillment centers. Standard Shipping is offered at no cost on all National orders. Please find below detailed shipping transit time & shipping fee information.  

The express shipping is also offered with some cost which will be automatically calculated at the check-out. If you need tracking information for your order please feel free to contact info@minik.co.uk . 

Import Taxes: Please be aware that International orders may attract an additional cost for import taxes upon receipt. 

Returns & Exchanges  

If for any reason you have changed your mind about your purchase, or the item you received is faulty, damaged, or otherwise not as described on our website, we offer a full refund (excluding shipping costs) for up to 30 days from the original purchase date. 

To claim a return or exchange, please contact our Customer Support Team (via the link below) with your Order Number, reason for your return, and (if applicable) evidence/photos of any product faults. We will be happy to ship you a new item, or refund the price you paid for the product (excluding shipping costs). 

Happyness is Guaranteed 

Our #1 priority here at MiniK is your happiness. Which means we stand by our product 100%, no matter what. If you have a problem, we'll solve it. Refund it. Replace your order. Whatever it takes. Just reach out to our Customer Happiness Team. We're here for you. 

 

Please click here to request a return or exchange.  info@minik.co.uk